Lucky Heavens

Privacy Policy

Last updated August 2026

1. Introduction

Lucky Heavens ("we," "us," or "our") operates the website https://luckyheavens.com (the "Site"). We respect your privacy and are committed to protecting it through this Privacy Policy, which explains how we collect, use, disclose and safeguard your information when you visit or make a purchase from our Site.

2. Information we collect

Personal information

We may collect the following when you buy something from us:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

We ask for a delivery address only when there is something to post. Orders for digital downloads are not asked for one.

Automatically collected information

We keep a simple count of which pages are visited and roughly where visits come from, so we know what people are looking for. It is measured on our own servers rather than by a third-party analytics company, we do not store your IP address, and we do not set cookies to do it.

Your cart

The contents of your shopping cart are stored in your own browser and are not sent to us until you begin checkout. Clearing your browser data clears your cart.

3. Payment information

Payments are processed by Stripe on Stripe's own secure pages. We never see, handle or store your card details — they do not pass through this website at any point.

4. How we use your information

  • To process and fulfil orders
  • To communicate with you about purchases and customer service enquiries
  • To improve our website and the things we make
  • To detect fraud, security issues or abuse
  • To comply with legal obligations

5. Sharing your information

We share your information only with the services needed to run the shop and fulfil your order:

  • Stripe — payment processing
  • Printify — printing and shipping of made-to-order items
  • Cloudflare — website hosting and order records

We do not sell your personal information.

6. Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond. We keep order records for as long as we are required to for tax and accounting purposes.

7. Children

The Site is not directed at children under 13, and we do not knowingly collect personal information from them.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

9. Contact

Questions about this policy? Email [email protected].